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If your VPN account suddenly stopped working and/or you receive error 619 ("Unknown username/password) , that means one of the following two reasons: Â 1) Credit card expired or VPN subscription was canceled by a buyer and VPN account was deleted due to non payment. Resolution - please resubscribe and pay your subscription fees Â 2) If you believe that your account was deleted by...
We recently moved to a new support platform and if your old username/password for support platform isn't recognised anymore - please register here: https://www.blacklogic.com/support Â Thank you. Â Â
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